Workers' Compensation Manager

Municipal Group of Companies

Bedford, Nova Scotia

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The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining, and environmental services industries within the Atlantic Provinces. We are currently seeking the expertise of a Workers’ Compensation Manager to join our team from our head office based in Bedford, NS.

Job Summary:

Reporting to the Senior Director of Health and Safety, the Workers’ Compensation Manager performs administrative and complex work involved in the management of Workers’ Compensation claims. Work involves considerable interaction with both internal and external contacts, difficult non-routine tasks, and access to confidential information. Judgment and initiative are exercised frequently in response to verbal and written communications and in interpreting and applying company-wide policies and procedures.

Primary Duties and Responsibilities:

  • Gather all pertinent information regarding workplace injuries and ensure the proper provincial forms are submitted within appropriate timelines
  • Determine an appropriate stay at work, or return to work plan with the employee, employer, workers’ compensation representatives, and other stakeholders as required. Provide timely and active support for the return to work planning process and support as needed.
  • Prepare and submit objections to WCB when appropriate and ensure proper follow up with the provincial board until a decision is made
  • Communicate effectively with all stakeholders to keep all parties involved in the injured worker’s claim
  • Liaise with Human Resources and Benefits Team members and with medical professionals regarding case management aspects
  • Be a technical advisor/resource to employees and management on Workers’ Compensation and return to work matters
  • Manage, assign and oversee caseload for the WCB Generalist and any outside contractors
  • Request and review decision letters from Workers’ Compensation as necessary, and coordinate appeal activity when appropriate, as the employer representative
  • Promote awareness of health and safety issues
  • Comply with ethical, professional and legal requirements
  • Participate in required meetings, providing input and suggestions
  • Coordinate and attend employer visits and case conferences as required
  • Attend workshops, career development and continuing education opportunities to maintain an up-to-date working knowledge of issues that affect the position
  • Respect and protect the privacy of information relating to employees and the business
  • Maintain records, statistics, prepare reports and make recommendations for continual improvement
  • Any other duties as required

Required Knowledge, Skills, Abilities, Education, and Experience:

  • College or university diploma or certificate in Disability Management, or a bachelor’s degree in a health profession.
  • CDMP certification preferred, or a willingness to obtain.
  • Five to ten years’ experience in a workers’ compensation position or an equivalent combination of training and experience sufficient to perform essential functions of this position.
  • Direct experience with participating in internal WCB appeals and/or Appeals Tribunal proceedings
  • Ability to effectively interpret and apply the relevant Workers’ Compensation Acts across multiple provinces
  • Demonstrated understanding of medical terminology
  • Demonstrated ability to interpret Functional Abilities Reports and/or Functional Capacity Evaluations
  • Strong management, planning, and leadership skills
  • Strong communication and problem-solving skills
  • Excellent time management and project management skills
  • Able to deal with people tactfully, diplomatically, and professionally at all times
  • Working safely is a condition of employment.
  • Fluently bilingual (English/French), both written and spoken, is preferred
  • Experience with occupational hygiene and/or ergonomics will be considered a strong asset

Working Conditions:

The Workers’ compensation role will include some field work with a wide variety of other job groups where the work environment changes consistently.

A comprehensive pension and benefits package is offered with this position along with opportunities for advancement and training and development.

Application Process:

Completed applications should be submitted to:

Human Resources
Attn: Jessica Wilson
Via Email:

Please reference “Workers’ Compensation Manager” in the subject line.

We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume, quoting the position title.

We would like to thank all those who apply; however only those selected for an interview will be notified.

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